We’re open Monday – Friday, 8 a.m. – 7: 30 pm Australian time
Frequently Asked Questions
Please read our FAQ before sending us a message.
When placing an order the shipping cost will be calculated at check out.
Delivery withing Australia typically take a day or at most 2 days. While exportation usually take 5 to 7 business days
We ship our items through out Europe, Asia and also to the United State. Our company takes care of customs and delivers directly to the receivers’ address, making it stress free for the person placing the order. All of our Items comes with a Certificate of Authenticity and for items such as Pre-ban Ivory, they all come with their Pre-CITES documents.
Please if you doubt any information about the importation of our Whale teeth to your country the ask us to clarify
NOTE: WE DO NOT SELL ILLAGALLY OBTAINED IVORY AND WE ALWAYS FOLLOW THE LAWS AND REGULATIONS OF EACH COUNTRY CONCERNING THE IMPORTATION OF WHALE IVORY.
Send us an email
Send us an email please include your name and phone number. Thanks
Email: support@thebottomoftheharbour.com
